EVERYTHING YOU NEED TO KNOW
We’ve Got the Answers You’re Looking For
CAN I RESERVE YOUR SERVICE FOR OUT OF TOWN TRIPS?
Yes even we are stationed at the capital area we take trips all over the island ! Airport transfers are particularly popular as the capital is over 50 kilometers away .
WHAT TYPE OF CERTIFICATION DO YOUR DRIVERS OBTAIN?
All our drivers are licensed taxi drivers licensed by the government !
I NEED TRANSPORTATION FOR A MULTI-DAY TRIP. CAN YOU HELP ME?
A trip that takes more than one day costs ISK. 93,500 ISK per day based on 200 km. driving and eight hours of work. Based on a 4 passenger car, 5-8 passenger taxi has 30% higher prices !
Terms & Conditions
The interested party must read carefully the following terms and conditions which he / she accepts by filling in the relevant field before completing the booking.
Reservations are via email. If a reservation is made over the phone, the company assumes that the customer knows and accepts all the terms and conditions of the company. However, the reservation must be confirmed by email.
Personal information such as: Name, Last Name, Flight Number, Arrival Time, Customer Contact Phone, Destination (Hotel-House), number of people, are required for a booking to be confirmed.
The customer is obliged to check all the details of the booking that they are correct and that they are in compliance with the pre-agreed. Any error must be reported in email form, at least two (2) days before the transfer of the customer.
If for any reason a change-cancellation occurs on the existing reservation, the customer has to notify us by e-mail at least 2 days prior to the scheduled arrival.
On each successful booking you will send a completed online form with the booking details that will be required when the customer is on a taxi. It is the customer’s responsibility to notify us if they do not receive the confirmation email.
Our pricelist prices are final with all services and taxes, no hidden fees.
The booking system provided through the website is provided free of charge to its users.
Customers are able to pay for their reservation in the following ways:
cash directly to the driver upon arrival at their destination.
using a Credit or Debit card (Visa / Mastercard) with paypal.me/TaxiBBS when completing the reservation.
Your Credit Card information is not required until the last step of the booking process, in which you will be redirected to a completely secure bank server where you can make your payment.
Our company does not have access to or store your data in our databases, so that you do not run any risk of Credit Card fraud.
In case your payment is made through the payment areas of our website, Personal Data may be collected and stored for the completion of the transaction. We inform you that all necessary measures have been taken to protect your data and which meet all the criteria and conditions set by the Icelandic law. Our Company stores only the most necessary information and in the context of payment for the purpose of verifying the commercial transaction.
By accepting these terms you confirm that the Credit or Debit card you use is yours and that there are credit facilities or funds available on it to cover the cost of the service provided.
Immediately upon successful payment, you will receive a receipt and confirmation of the payment via email. Proof of payment is not a confirmation of your booking, but is used to confirm that your request is being processed.
Once our company accepts your request/booking, you will be sent an email with your reservation as “accepted” and this will be the official contract between you and our company. You must present this in hard copy or in electronic form to the driver at the beginning of your journey.
The transport service provider is responsible for issuing a receipt or invoice for the services provided to the customer.
We keep track of all arrivals for any delays, the driver will wait as long as needed in the arrivals room. In case the driver and the client cannot be found at the meeting point, we will try to locate the customer by telephone on the mobile phone given to us.
It is the customer’s responsibility to provide a valid mobile phone number (including the International Code) at the time of booking.
The driver is obliged to pick you up and take you to / from the point you have indicated. If this is not possible, the driver must take you to the nearest point.
In order to properly offer our services we must know, by booking the route:
the exact number of passengers (adults / children),
if you need child seats (kids ages),
τhe number of luggage.